When a LOGbinder order is completed, an email is sent to both the technical and business contacts that were supplied to us for the order. The technical contact receives the support contract email which includes the Contract ID. The business contact receives the licensing details. If you purchased via a reseller then the technical contact is usually the end user. If you can supply us with any of the order information we should be able to find it for you. Please email our Sales team (firstname.lastname@example.org
) with the information and give them a link to this forum post.