Install on Windows Server 2012 R2 fails


Install on Windows Server 2012 R2 fails

a

Hi,

I'm trying to install Supercharger on a Windows Server 2012 R2 (italian version - up-to-date to the last update) but fail to complete return this error:

https://forum.logbinder.com/Uploads/Images/1fcb06e5-619e-4f34-b3d6-55b8.png

SqlServer 2016 installation successfully complete. No database or Sql Server user were created.
I run the installation logged as Administrator with all privileges.



These are the error messages on Event viewer (in the order the happens):



----- Error 1 -------------------------------------------------------------------------------------------------------------------------------------------
An error has occurred. Windows will automatically restart the service.

Supercharger Fatal Exception caught in:OnStart
C:\agent\_work\7\s\Mtg.Supercharger.ControllerService\SuperchargerControllerService.cs line:49
System.NullReferenceException: Riferimento a un oggetto non impostato su un'istanza di oggetto.
 in Mtg.Supercharger.ControllerService.SuperchargerController.preDbConnectivityStartup() in C:\agent\_work\7\s\Mtg.Supercharger.ControllerService\SuperchargerController.cs:riga 57
 in Mtg.Supercharger.ControllerService.SuperchargerController.Start() in C:\agent\_work\7\s\Mtg.Supercharger.ControllerService\SuperchargerController.cs:riga 39
 in Mtg.Supercharger.ControllerService.SuperchargerControllerService.OnStart(String[] args) in C:\agent\_work\7\s\Mtg.Supercharger.ControllerService\SuperchargerControllerService.cs:riga 45

All Messages:
Riferimento a un oggetto non impostato su un'istanza di oggetto.



----- Error 2 -------------------------------------------------------------------------------------------------------------------------------------------
Applicazione: Mtg.Supercharger.ControllerService.exe
Versione framework: v4.0.30319
Descrizione: l'applicazione ha richiesto la terminazione del processo tramite System.Environment.FailFast(messaggio stringa).
Messaggio: An error has occurred. Windows will automatically restart the service.

Supercharger Fatal Exception caught in:OnStart
C:\agent\_work\7\s\Mtg.Supercharger.ControllerService\SuperchargerControllerService.cs line:49
System.NullReferenceException: Riferimento a un oggetto non impostato su un'istanza di oggetto.
 in Mtg.Supercharger.ControllerService.SuperchargerController.preDbConnectivityStartup() in C:\agent\_work\7\s\Mtg.Supercharger.ControllerService\SuperchargerController.cs:riga 57
 in Mtg.Supercharger.ControllerService.SuperchargerController.Start() in C:\agent\_work\7\s\Mtg.Supercharger.ControllerService\SuperchargerController.cs:riga 39
 in Mtg.Supercharger.ControllerService.SuperchargerControllerService.OnStart(String[] args) in C:\agent\_work\7\s\Mtg.Supercharger.ControllerService\SuperchargerControllerService.cs:riga 45

All Messages:
Riferimento a un oggetto non impostato su un'istanza di oggetto.
Stack:
 in System.Environment.FailFast(System.String, System.Exception)
 in Mtg.Util.EmergencyBrake.Pull(System.Exception, System.String, System.String, Int32)
 in Mtg.Supercharger.ControllerService.SuperchargerControllerService.OnStart(System.String[])
 in System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(System.Object)
 in System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
 in System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
 in System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
 in System.Threading.ThreadPoolWorkQueue.Dispatch()




----- Error 3 -------------------------------------------------------------------------------------------------------------------------------------------Nome dell'applicazione che ha generato l'errore: Mtg.Supercharger.ControllerService.exe, versione: 17.11.11.0, timestamp: 0x5a052482
Nome del modulo che ha generato l'errore: unknown, versione: 0.0.0.0, timestamp: 0x00000000
Codice eccezione: 0x80131623
Offset errore 0x00007ff822667d94
ID processo che ha generato l'errore: 0x394
Ora di avvio dell'applicazione che ha generato l'errore: 0x01d379db9c911cab
Percorso dell'applicazione che ha generato l'errore: C:\Program Files\Supercharger Manager\Mtg.Supercharger.ControllerService.exe
Percorso del modulo che ha generato l'errore: unknown
ID segnalazione: dbdc64b4-e5ce-11e7-80ce-000c29fa969f
Nome completo pacchetto che ha generato l'errore:
ID applicazione relativo al pacchetto che ha generato l'errore:


Also in attachment, you can find the log (trace.csv).

Thanks in advance for your help
Andrea
Tamas Lengyel

andylon13 - 12/21/2017
Hi,

I'm trying to install Supercharger on a Windows Server 2012 R2 (italian version - up-to-date to the last update) but fail to complete return this error:

https://forum.logbinder.com/Uploads/Images/1fcb06e5-619e-4f34-b3d6-55b8.png

SqlServer 2016 installation successfully complete. No database or Sql Server user were created.
I run the installation logged as Administrator with all privileges.



These are the error messages on Event viewer (in the order the happens):



----- Error 1 -------------------------------------------------------------------------------------------------------------------------------------------
An error has occurred. Windows will automatically restart the service.

Supercharger Fatal Exception caught in:OnStart
C:\agent\_work\7\s\Mtg.Supercharger.ControllerService\SuperchargerControllerService.cs line:49
System.NullReferenceException: Riferimento a un oggetto non impostato su un'istanza di oggetto.
 in Mtg.Supercharger.ControllerService.SuperchargerController.preDbConnectivityStartup() in C:\agent\_work\7\s\Mtg.Supercharger.ControllerService\SuperchargerController.cs:riga 57
 in Mtg.Supercharger.ControllerService.SuperchargerController.Start() in C:\agent\_work\7\s\Mtg.Supercharger.ControllerService\SuperchargerController.cs:riga 39
 in Mtg.Supercharger.ControllerService.SuperchargerControllerService.OnStart(String[] args) in C:\agent\_work\7\s\Mtg.Supercharger.ControllerService\SuperchargerControllerService.cs:riga 45

All Messages:
Riferimento a un oggetto non impostato su un'istanza di oggetto.



----- Error 2 -------------------------------------------------------------------------------------------------------------------------------------------
Applicazione: Mtg.Supercharger.ControllerService.exe
Versione framework: v4.0.30319
Descrizione: l'applicazione ha richiesto la terminazione del processo tramite System.Environment.FailFast(messaggio stringa).
Messaggio: An error has occurred. Windows will automatically restart the service.

Supercharger Fatal Exception caught in:OnStart
C:\agent\_work\7\s\Mtg.Supercharger.ControllerService\SuperchargerControllerService.cs line:49
System.NullReferenceException: Riferimento a un oggetto non impostato su un'istanza di oggetto.
 in Mtg.Supercharger.ControllerService.SuperchargerController.preDbConnectivityStartup() in C:\agent\_work\7\s\Mtg.Supercharger.ControllerService\SuperchargerController.cs:riga 57
 in Mtg.Supercharger.ControllerService.SuperchargerController.Start() in C:\agent\_work\7\s\Mtg.Supercharger.ControllerService\SuperchargerController.cs:riga 39
 in Mtg.Supercharger.ControllerService.SuperchargerControllerService.OnStart(String[] args) in C:\agent\_work\7\s\Mtg.Supercharger.ControllerService\SuperchargerControllerService.cs:riga 45

All Messages:
Riferimento a un oggetto non impostato su un'istanza di oggetto.
Stack:
 in System.Environment.FailFast(System.String, System.Exception)
 in Mtg.Util.EmergencyBrake.Pull(System.Exception, System.String, System.String, Int32)
 in Mtg.Supercharger.ControllerService.SuperchargerControllerService.OnStart(System.String[])
 in System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(System.Object)
 in System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
 in System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
 in System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
 in System.Threading.ThreadPoolWorkQueue.Dispatch()




----- Error 3 -------------------------------------------------------------------------------------------------------------------------------------------Nome dell'applicazione che ha generato l'errore: Mtg.Supercharger.ControllerService.exe, versione: 17.11.11.0, timestamp: 0x5a052482
Nome del modulo che ha generato l'errore: unknown, versione: 0.0.0.0, timestamp: 0x00000000
Codice eccezione: 0x80131623
Offset errore 0x00007ff822667d94
ID processo che ha generato l'errore: 0x394
Ora di avvio dell'applicazione che ha generato l'errore: 0x01d379db9c911cab
Percorso dell'applicazione che ha generato l'errore: C:\Program Files\Supercharger Manager\Mtg.Supercharger.ControllerService.exe
Percorso del modulo che ha generato l'errore: unknown
ID segnalazione: dbdc64b4-e5ce-11e7-80ce-000c29fa969f
Nome completo pacchetto che ha generato l'errore:
ID applicazione relativo al pacchetto che ha generato l'errore:


Also in attachment, you can find the log (trace.csv).

Thanks in advance for your help
Andrea

Hi Andrea,

It looks like there is a problem getting the domain name. Is the server in a domain?
Please note that Supercharger needs to be installed on a server that is part of a domain.

Tamas

Edited
3 Years Ago by Tamas Lengyel
a

Tamas Lengyel - 12/21/2017
andylon13 - 12/21/2017
Hi,

I'm trying to install Supercharger on a Windows Server 2012 R2 (italian version - up-to-date to the last update) but fail to complete return this error:

https://forum.logbinder.com/Uploads/Images/1fcb06e5-619e-4f34-b3d6-55b8.png

SqlServer 2016 installation successfully complete. No database or Sql Server user were created.
I run the installation logged as Administrator with all privileges.



These are the error messages on Event viewer (in the order the happens):



----- Error 1 -------------------------------------------------------------------------------------------------------------------------------------------
An error has occurred. Windows will automatically restart the service.

Supercharger Fatal Exception caught in:OnStart
C:\agent\_work\7\s\Mtg.Supercharger.ControllerService\SuperchargerControllerService.cs line:49
System.NullReferenceException: Riferimento a un oggetto non impostato su un'istanza di oggetto.
 in Mtg.Supercharger.ControllerService.SuperchargerController.preDbConnectivityStartup() in C:\agent\_work\7\s\Mtg.Supercharger.ControllerService\SuperchargerController.cs:riga 57
 in Mtg.Supercharger.ControllerService.SuperchargerController.Start() in C:\agent\_work\7\s\Mtg.Supercharger.ControllerService\SuperchargerController.cs:riga 39
 in Mtg.Supercharger.ControllerService.SuperchargerControllerService.OnStart(String[] args) in C:\agent\_work\7\s\Mtg.Supercharger.ControllerService\SuperchargerControllerService.cs:riga 45

All Messages:
Riferimento a un oggetto non impostato su un'istanza di oggetto.



----- Error 2 -------------------------------------------------------------------------------------------------------------------------------------------
Applicazione: Mtg.Supercharger.ControllerService.exe
Versione framework: v4.0.30319
Descrizione: l'applicazione ha richiesto la terminazione del processo tramite System.Environment.FailFast(messaggio stringa).
Messaggio: An error has occurred. Windows will automatically restart the service.

Supercharger Fatal Exception caught in:OnStart
C:\agent\_work\7\s\Mtg.Supercharger.ControllerService\SuperchargerControllerService.cs line:49
System.NullReferenceException: Riferimento a un oggetto non impostato su un'istanza di oggetto.
 in Mtg.Supercharger.ControllerService.SuperchargerController.preDbConnectivityStartup() in C:\agent\_work\7\s\Mtg.Supercharger.ControllerService\SuperchargerController.cs:riga 57
 in Mtg.Supercharger.ControllerService.SuperchargerController.Start() in C:\agent\_work\7\s\Mtg.Supercharger.ControllerService\SuperchargerController.cs:riga 39
 in Mtg.Supercharger.ControllerService.SuperchargerControllerService.OnStart(String[] args) in C:\agent\_work\7\s\Mtg.Supercharger.ControllerService\SuperchargerControllerService.cs:riga 45

All Messages:
Riferimento a un oggetto non impostato su un'istanza di oggetto.
Stack:
 in System.Environment.FailFast(System.String, System.Exception)
 in Mtg.Util.EmergencyBrake.Pull(System.Exception, System.String, System.String, Int32)
 in Mtg.Supercharger.ControllerService.SuperchargerControllerService.OnStart(System.String[])
 in System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(System.Object)
 in System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
 in System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
 in System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
 in System.Threading.ThreadPoolWorkQueue.Dispatch()




----- Error 3 -------------------------------------------------------------------------------------------------------------------------------------------Nome dell'applicazione che ha generato l'errore: Mtg.Supercharger.ControllerService.exe, versione: 17.11.11.0, timestamp: 0x5a052482
Nome del modulo che ha generato l'errore: unknown, versione: 0.0.0.0, timestamp: 0x00000000
Codice eccezione: 0x80131623
Offset errore 0x00007ff822667d94
ID processo che ha generato l'errore: 0x394
Ora di avvio dell'applicazione che ha generato l'errore: 0x01d379db9c911cab
Percorso dell'applicazione che ha generato l'errore: C:\Program Files\Supercharger Manager\Mtg.Supercharger.ControllerService.exe
Percorso del modulo che ha generato l'errore: unknown
ID segnalazione: dbdc64b4-e5ce-11e7-80ce-000c29fa969f
Nome completo pacchetto che ha generato l'errore:
ID applicazione relativo al pacchetto che ha generato l'errore:


Also in attachment, you can find the log (trace.csv).

Thanks in advance for your help
Andrea

Hi Andrea,

It looks like there is a problem getting the domain name. Is the server in a domain?
Please note that Supercharger needs to be installed on a server that is part of a domain.

Tamas

Solved.
Thanks Tamas

GO


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