Database Issues During Install


Database Issues During Install

markjohnston.sa@gmail.com

Hey all … 

I've completed the installation … which seems to be ok. I'm using the embedded SQL express DB.
After the installation, the supercharger manager is not able to come up.
Digging further I noticed that the supercharger controller does not start.
It complained about not being able to connect to the DB.
I managed to get that fixed, by setting up the SQL express DB to listen on port 1433.

Now I can see that it connects, but cant login with user super.
If I check in SQL (using sqlcmd), there is no supercharger DB, nor any user named super.
So it looks like the installation didn't create the required instance.
Is there a way that I can manually create this ?
I did try and "repair" the installation using the repair option, but still the same issue.

Thanks
Mark


Tamas Lengyel

Hey all … 

I've completed the installation … which seems to be ok. I'm using the embedded SQL express DB.
After the installation, the supercharger manager is not able to come up.
Digging further I noticed that the supercharger controller does not start.
It complained about not being able to connect to the DB.
I managed to get that fixed, by setting up the SQL express DB to listen on port 1433.

Now I can see that it connects, but cant login with user super.
If I check in SQL (using sqlcmd), there is no supercharger DB, nor any user named super.
So it looks like the installation didn't create the required instance.
Is there a way that I can manually create this ?
I did try and "repair" the installation using the repair option, but still the same issue.

Thanks
Mark


Did you have any other SQL Server installed on the server? What error are you getting?
The following article should help:
https://support.logbinder.com/SuperchargerKB/50142/After-installation-Supercharger-displays-Please-provide-credentials-to-an-existing-Supercharger-data

GO


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